Recruiters' Questions Answered
About CVtrumpet's Services
Is CVtrumpet for me -- how does it work?
What's the difference between your free CV sending service and your premium CV search service?
I wish to re-subscribe / subscribe to the premium CV search facility.
Recruiter Login / Signing Up Challenges
I am having challenges signing up.
Getting The Right CVs
The CVs I'm getting need to be changed or be more specific.
Can I search CVs on the CVtrumpet site?
Account Maintenance / Viewing CVs
I cannot open or view the CVs sent
I wish to change the email address that CVs go to.
I wish to re-subscribe / subscribe to the premium CV search facility.
If I still have questions, how do I contact you?
Is CVtrumpet for me -- how does it work?
At CVtrumpet, our main goal is to help you to make more placements by forwarding you CVs from top quality candidates looking for their next career move right now.
To help you to make those placements faster, we provide you with a choice of two services, one is our FREE CV sending service, the other is our CV search facility.
The benefits of using our FREE CV sending service are as follows:
- Make more placements for free
- Receive very specific CVs free of charge, sent right into your inbox
- Filter quality candidates by function, industry, salary level, job level, employment type and location
- Simply sign up by telling us your preferences and only receive targeted CVs from candidates looking for their next career move now
- You can change your candidate profile or stop CVs at any time
- Join in just 1 minute
The benefits of using our Premium Executive & Management CV Search are as follows:
- Access the 90%+ of candidates that aren't sent out using our CV sending service.
- Access the CVs of over 104,208+ Executive and Management candidates
- Search CVs by keyword, function, industry, job level, employment type and location
- Telephone and email help, guidance and training on request
- Pin-point specific candidates with our Smart Executive Search technology, enabling you to precisely find candidates from over 50 industries
Click here to find out more about our services and join for FREE.
Already a member? Login here.
What's the difference between your free CV sending service and your premium CV forwarding service?
With the CV sending service, we send you a small number of targeted CVs that match the criteria you specify.
As we only send out around 9% of CVs that match your criteria, to fully benefit form the power of CVtrumpet's candidate network you can access our CV search facility.
Being able to search through all candidates multiplies your chances of placement success.
Click here to find out more about our services and join for FREE.
Already a member? Login here.
I have forgotten my password.
Login here and enter your email address. Click "Forgot Password" and your password will be emailed to you.
I have forgotten my username.
Your username is the email address that the CVs are sent to. Login here
If you cannot remember your email address, you can find it on any of the CVs that we send out to you.
Just go to View and Message Header on your email programme.
I am having login challenges
- I need my username / password For the CVtrumpet site, your username is the email address that you registered with. If you have forgotten your password, just use the "forgot password" feature on your login screen. Your details will be emailed to you right away.
- I am having other problems when I try to login To solve these you need to clear your cache and delete your cookies on your PC. In Internet Explorer, Go to Tools > Internet Options > Delete and then delete your Temporary Internet Files and Cookies.
I am having signup challenges
- Firstly, you must use your corporate email address; "free" email addresses such as Hotmail and Yahoo are automatically rejected. This is part of our due diligence and helps us to ensure that you are a legitimate recruiter.
- Secondly, we request that your email domain (e.g. abc@hayes.com) matches your website address (e.g. www.hayes.com).
- We appreciate that some companies do use different domains for email and the web addresses. If this is the case for you, just put your email address in the Website Address field when you register.
- I am having other problems when I try to signup
To solve these you need to clear your cache and delete your cookies on your PC. In Internet Explorer, Go to Tools > Internet Options > Delete and then delete your Temporary Internet Files and Cookies. - If you still have challenges after trying the above, please contact us.
The CVs I'm getting need to be changed or be more specific.
We would suggest narrowing the criteria on the on your Candidate Control Panel. Go here and log in using your email address and password. You may wish to consider selecting the most relevant job functions, salary levels and industries so that you receive the most relevant CVs.
I wish to delete my account.
Before doing so, you may wish to change the criteria on your Candidate Control Panel. Login here and log in using your email address and password.
You may wish to consider selecting the most relevant job functions, industries and salary levels so that you only receive the most relevant CVs. Otherwise select "Pause Subscription" to stop CVs.
I wish to change the email address that CVs go to.
Login here using your email address and password. Then select "Pause Subscription". Then you'll need to open a new, free account here.
Can I search CVs on the CVtrumpet site?
Yes, CVtrumpet has thousands of CVs in its Executive and Management candidate CV database. You can access many more matching candidates with the database on a weekly basis in comparison to the free CV sending service.
Click here to find out more about our services and join for FREE.
Already a member? Login here.
I cannot open or view CVs sent to me.
If CVs sent to you are not opening, or not opening correctly, do note that you do need Microsoft Word installed on your PC. If you have this, you may need to adjust a setting. Information on how to do this is here.
I wish to re-subscribe / subscribe to the premium CV search facility.
Login here to re-subscribe or click here to join to the premium CV search facility. If you prefer, you can call us on 0870 385 0080.
If I still have questions, how do I contact you?
Please see our contact information here.
For support or general feedback, please use the FAQs to the left or the contact information below.